These Terms of Use (the “Terms”) are an agreement between you and the developer of Close By (“we,” “us”). By downloading or using Close By (the “App”) you agree to these Terms. If you don’t agree, please don’t use the App.
This agreement is between you and us only — not with Apple. Apple is not responsible for the App or its content. See “App Store terms” below.
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on any Apple-branded device that you own or control, as permitted by the App Store Terms of Service. This licence is for your own personal, non-commercial use.
Close By Plus is an optional, one-time purchase — not a subscription. There is nothing to renew and nothing to cancel. It raises your active circle from 5 to 25 people and removes the limit on Key people. The free version remains fully usable for up to 5 people, and reminders, snooze, handoff, and logging are never gated.
Prices are shown in the App before you buy and may vary by region and over time. All purchases are processed by Apple through your App Store account under Apple’s terms; we never see or handle your payment details. You can restore a previous purchase from Settings inside the App.
Because Close By Plus is a one-time, non-consumable purchase, it is generally not refundable except where required by law. Refund requests are handled by Apple via reportaproblem.apple.com.
Close By stores your relationship data locally on your device and requires no account. How we handle data is described in our Privacy Policy, which forms part of these Terms. You are responsible for your own device backups; deleting the App or your data is permanent.
Close By is a gentle aid for staying in touch — it is not a guarantee that any reminder, notification, or message will be delivered on time, and it is not a substitute for your own judgement. To the fullest extent permitted by law, the App is provided “as is” and “as available,” without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential losses, or for any loss of data, arising from your use of (or inability to use) the App. Nothing in these Terms limits any rights you have as a consumer that cannot be excluded under applicable law.
You acknowledge that these Terms are between you and us, not Apple, and that Apple has no obligation to provide support or maintenance for the App. If the App fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claims relating to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
If these Terms change in a material way, we’ll update the date at the top and note what changed. Continuing to use the App after a change means you accept the updated Terms.
These Terms are governed by the laws of England and Wales, without affecting any mandatory consumer-protection rights you have where you live.
Questions? Email closeby.feedback@gmail.com